our support team is by opening a support ticket. Visit http://support.bravenet.com/index.php to open a support ticket. Any updates to your support ticket
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Both the ionCube loader and the Zend optimizer (required to read Zend Guard protected files) are loaded by default.
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is the place to look! This is also the portal to our user forums and our support client.
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The Dashboard tab provides an overview of your account - what websites you have, which tools you have registered, and your personal information is all
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access various support areas depending on what you need assistance with or more information about. Contact our support staff by opening a support ticket. Enter
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weekdays for limited hours. You can always open a support ticket if you need to contact contact our support team. Log in to your Bravenet account. Select one
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browsers must support SNI (Server Name Indication) to be compatible with SSL Certificates. By default, most browsers provide SNI support, but some do not
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accoutn or user, Bravenet customer support can be contacted primarily through the creation of support tickets at support.bravenet.com, or from any of the
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Professional. Please note that we do not provide technical support nor official user support for this product - these instructions are strictly for our
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Yes, you just need to make sure you use the correct Copy/Paste code on your website. You will be prompted upon going to Login Box & Security Codes to pick
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the NPAPI plugin support here: https://support.google.com/chrome/answer/6213033 Information directly from Java about Chrome NPAPI support: http://www.java
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and our contact form service. All of our prices are in USD. Currently, we support over 400 TLD's. Domains specific to business, personal, fun, descriptive
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number, when connecting. SFTP support is enabled by default on all accounts. If you need to enable the older FTP support to an existing account, click
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need instructions to send payment via an alternate method, please Open a Support Ticket.
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Website Hosting. We also support client-side scripting languages, such as Javascript, Java, CSS, HTML, etc. We do not support CGI, Perl, ASP, or any other
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Settings If email deliverability issues remain contact Bravenet support to create a support ticket and provide the following information and we can look into
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databases. If you have any suggestions, please let us know through our support site! Likewise, let us know if any link is broken, doesn't work for you
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browsers. Mozilla Firefox: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache Google Chrome: https://support.google.com/chrome/answer/95582?hl=en
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servers we support the SSI processing of files named .shtml or .html with the execute bit set (via ftp's CHMOD command). We do not support the 'exec' SSI
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pertinent to your device, if not please contact us in our support department at http://support.bravenet.com. 1) Download and install the Outlook App available
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don't currently support cron or any other type of task scheduling. We have had members ask for this, and we will try to implement the support in a future hosting
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don't provide Drupal-specific support, but if you do run into technical problems during the install, you can open a support ticket with us.
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don't provide Wordpress-specific support, but if you do run into technical problems during the install, you can open a support ticket with us.
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open a ticket in our support center requesting that your domain transfer be re-issued. You can open a ticket from http://support.bravenet.com
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contact the Bravenet Support Staff to enable CalDav on your email account as this is not an often used feature. Please open a support ticket and provide
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don't provide Joomla-specific support, but if you do run into technical problems during the install, you can open a support ticket with us.
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PHP settings. The settings can be set using an .htaccess file. We do not support setting these values in a php.ini file. To view the default settings in
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Do you support CGI/Perl? Unfortunately not, since 99% of CGI scripts have php equivalents. Additionally they are more potentially more dangerous to our
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working hard to resolve the issues but in the meantime please contact our support department and we will be happy to assist you with other payment options
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that is based off of your main domain. An example of a subdomain name is support.bravenet.com. That subdomain name is a sub-domain of bravenet.com. Subdomains
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greatest security possible when connecting via FTP, we suggest using SFTP. We support this for all FTP accounts. You can read about SFTP here: http://en.wikipedia
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appropriate increased limits. You can also contact our support team through by opening a support ticket, and they can help increase the limits on your account
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you need assistance with our Site Builder products, please contact our support team for further assistance. Your website must be hosted with us for this
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directions on clearing your cookies, we recommend the page below: https://support.google.com/accounts/answer/32050?hl=en
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your Bravenet account and post the ad for them. Unfortunately we don't support online payment processing at this time, however you can use a third party
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further questions or concerns relating to spam/junk email, please open a support ticket.
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the Template you would like to upload 5. Click on the check box "Upload support files:" 6. If you want to use the template as your front page, in the "HTML
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appropriate increased limits. You can also contact our support team through by opening a support ticket, and they can help increase the limits on your account
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you've changed your PHP configuration in ways that your PHP scripts do not support, you may find that your site is behaving in unexpected ways. To reset to
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again. If they don't have cookies enabled, or if their web browser doesn't support cookies, they would always be counted as a first-time visitor. The cookies
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the features and options needed by advanced web developers PHP and MySQL support enable you to run thousands of pre-made PHP web applications, as well as
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Please note: Bravenet no longer supports the Java SFTP Applet. We recommend looking into an alternative SFTP application such as FileZilla for updating
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for receiving e-mail from an e-mail server. Nearly every e-mail client supports POP3, and most e-mail providers offer POP3 by default. Note that POP3 is
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your GDPR compliance: https://ico.org.uk/for-organisations/resources-and-support/data-protection-self-assessment/. Additionally, the other links provided
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Custom error pages are only supported with the Professional hosting. We have a list of the hosting features available at the following URL for your refrence:
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This is only supported with the Professional hosting. If you want to password protect a single webpage, you can use the separate Password Protect service
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Unfortunately the Counter & Live Stats service is not supported within frames due to this problem. There is no way for us to currently collect the referrer
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keywords and description using the Theme Wizard, however the feature is supported in the "Website Details" area of the other Layout Wizard. You can change
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The import feature will only work if your current blog host supports exporting your entries. Please export your current blog to a file on your computer
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from any secure computer without hassle. WinSCP is provided by free and supported through the WinSCP official website: http://http://winscp.net/ You can
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recommend using IMAP over POP as IMAP is more modern, has more features and supports today's email clients better. You generally don't need to understand or
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