Using your Bravenet e-mail account: Difference between revisions

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E-mail can be sent and received in 2 different ways.
E-mail is short for electronic mail and is a method of transferring data or information via electronic communication systems through sending and receiving.  


1. An e-mail address created within your account can be configured to work with a 3rd party e-mail client such as Microsoft Outlook Express or Mozilla Thunderbird.
Once you have finished [[Creating a new e-mail account]], you can check it in a variety of ways:


Use this information for your email client (e.g. Outlook Express, Mozilla Thunderbird, etc.):
==Webmail==


    * Incoming mail (POP3): pop3.yourdomain.com
You can access your e-mail through our webmail system at https://bravenetmail.com. When prompted, just enter your e-mail address and the password associated with that address. If you forget your e-mail password, you can reset it in the [[e-mail tab]] of your Bravenet account.
    * Outgoing mail (SMTP): mail.yourdomain.com
    * User or Account Name: The mailbox email address you wish to use
    * Password: The password you set for the address


==Outlook Express Setup==
==General Settings==


  1. Go to Tools / Accounts / Add > / Mail
The exact steps to set up your email client differ based on the client. In general you will need the following information. This assumes that you've created a Bravenet email address in the email tab of your account already. Below we have the recommended settings, we highly recommend you use SSL encryption, and the IMAP protocol, when available.
  2. Type in your Display Name and click 'Next >'
  3. Enter your e-mail address. e.g. / you@0youremail.com
  4. Enter your Incoming mail server. pop3.yourdomain.com
  5. Enter your Outgoing mail server. mail.yourdomain.com and click 'Next >'
  6. Type in your Account name. Your account name is your full e-mail address (you@0youremail.com).
  7. Enter the Password you have selected for the e-mail account if you want outlook to remember your password.
  8. Click 'Next >' and then click 'Finish >'
  9. Select your newly added account in the Mail tab and click 'Properties'.
  10. Choose the Servers tab, then check "My Server requires authentication".
  11. Select Settings. Check 'Log On Using' and enter your hosting email address and your POP3 password and click 'OK' and 'OK' again.


===<span style="color: red;">Incoming Mail Settings</span>===


* Email Protocol: '''IMAP'''
* IMAP Server: '''mail.bravehost.com'''
* IMAP Port: '''143'''
* Connection Security:  '''TLS/StartTLS'''
* Username: The email address you are checking, ''e.g. example@somesite.com''
* Password: The password for this specific email account.
* Authentication Type: '''Password'''


==Mozilla Thunderbird Setup==
===<span style="color: red;">Outgoing Mail Settings</span>===


  1. Select Outgoing Server (SMTP) and click 'Add...'.
* SMTP server: '''mail.bravehost.com'''
  2. Type in a Description and enter your Server Name: mail.yourdomain.com.
* SMTP port: '''587'''
  3. Under Security and Authentication check 'Use name and password' and enter your email address in User Name:
* Connection Security: '''TLS/StartTLS'''
  4. Go to Tools / Account Settings and click Add Account
* Username: The email address you are sending from, ''e.g. example@somesite.com''
  5. Select Email account and click 'Next >'
* Password: The password for this specific email account.
  6. Type in your Name and your Email address (eg. John Doe and jdoe@0yourdomain.com and click 'Next >'.
* This outgoing mail server requires authentication (this is an option in some email clients, which must be checked). If no password is set, you will receive a "Relay Access Denied" message
  7. Under Server Information select POP and type in your Incoming mail server: pop3.yourdomain.com and click 'Next >'
  8. Enter your Incoming User name. Your incoming user name is your full e-mail address (you@youremail.com).
  9. Type an Account name that will be used to identify this account or used the pre-filled information and click 'Next >' then click 'Finish'.
  10. Enter the account email address for User Name.




If you have issues in using the default port 25, please try port 587.
All possible options are listed on the [[Alternate e-mail configuration settings]] page, such as using POP3 and non-SSL encryption.


==Webmail==
==3rd Party E-mail Clients==
 
We've provided step-by-step instructions for a few common clients below.  For other e-mail clients, use the general information above, and refer to your e-mail client's documentation for information on how to enter this data.


2. To access your email through the webmail system, navigate to https://webmail.bravehost.com and enter your email address and password, or navigate there from within your account using the steps below.
*[[Google Gmail]]
*[[Apple Mail]]
*[[Microsoft Outlook 2013]]
*[[Microsoft Outlook 2016]]
*[[Microsoft Outlook 2019]]
*[[Pegasus mail | Pegasus Mail]]
*[[Thunderbird]]
*[[Configuring your iPhone with e-mail]]
*[[Android email]]
*[[Outlook on Android]]


==How to Get There==
==Notes==


<big> [[Image:Email.JPG]]<big> > </big>[[Image:Checkmail.PNG]] </big>
Email accounts have a default quota of 100 emails per hour, to prevent email accounts from being abused for unsolicited bulk email (spam), email mailing lists, and other such massive email usage that - if legitimate - should be performed through our Mailing List Service instead. Bravenet personal email accounts are intended only for personal email use. The 100/hour quota resets hourly, so someone could send 70 emails at once, wait an hour, and then send 70 more; but they could not send 70 emails and then immediately send another bulk mail to 70 other individuals, as that would be 140 within an hour. They would have to send less than 30, or wait an hour to send more.


'''If you are encountering a 'Cannot Verify Server Identity' error, it is likely because you are using mail/pop3/imap/smtp.yourdomain.com rather than just mail.bravehost.com for both your incoming and outgoing mail servers.'''


[[Category:E-Mail]]
[[Category:E-Mail]]
[[Category:Getting Started]]
[[Category:Getting Started]]
[[Category:Account Manager]]
[[Category:Glossary]]

Latest revision as of 11:58, 9 November 2020

E-mail is short for electronic mail and is a method of transferring data or information via electronic communication systems through sending and receiving.

Once you have finished Creating a new e-mail account, you can check it in a variety of ways:

Webmail

You can access your e-mail through our webmail system at https://bravenetmail.com. When prompted, just enter your e-mail address and the password associated with that address. If you forget your e-mail password, you can reset it in the e-mail tab of your Bravenet account.

General Settings

The exact steps to set up your email client differ based on the client. In general you will need the following information. This assumes that you've created a Bravenet email address in the email tab of your account already. Below we have the recommended settings, we highly recommend you use SSL encryption, and the IMAP protocol, when available.

Incoming Mail Settings

  • Email Protocol: IMAP
  • IMAP Server: mail.bravehost.com
  • IMAP Port: 143
  • Connection Security: TLS/StartTLS
  • Username: The email address you are checking, e.g. example@somesite.com
  • Password: The password for this specific email account.
  • Authentication Type: Password

Outgoing Mail Settings

  • SMTP server: mail.bravehost.com
  • SMTP port: 587
  • Connection Security: TLS/StartTLS
  • Username: The email address you are sending from, e.g. example@somesite.com
  • Password: The password for this specific email account.
  • This outgoing mail server requires authentication (this is an option in some email clients, which must be checked). If no password is set, you will receive a "Relay Access Denied" message


All possible options are listed on the Alternate e-mail configuration settings page, such as using POP3 and non-SSL encryption.

3rd Party E-mail Clients

We've provided step-by-step instructions for a few common clients below. For other e-mail clients, use the general information above, and refer to your e-mail client's documentation for information on how to enter this data.

Notes

Email accounts have a default quota of 100 emails per hour, to prevent email accounts from being abused for unsolicited bulk email (spam), email mailing lists, and other such massive email usage that - if legitimate - should be performed through our Mailing List Service instead. Bravenet personal email accounts are intended only for personal email use. The 100/hour quota resets hourly, so someone could send 70 emails at once, wait an hour, and then send 70 more; but they could not send 70 emails and then immediately send another bulk mail to 70 other individuals, as that would be 140 within an hour. They would have to send less than 30, or wait an hour to send more.

If you are encountering a 'Cannot Verify Server Identity' error, it is likely because you are using mail/pop3/imap/smtp.yourdomain.com rather than just mail.bravehost.com for both your incoming and outgoing mail servers.

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