Using your Bravenet e-mail account: Difference between revisions

Latest revision as of 11:58, 9 November 2020

E-mail is short for electronic mail and is a method of transferring data or information via electronic communication systems through sending and receiving.

Once you have finished Creating a new e-mail account, you can check it in a variety of ways:

Webmail

You can access your e-mail through our webmail system at https://bravenetmail.com. When prompted, just enter your e-mail address and the password associated with that address. If you forget your e-mail password, you can reset it in the e-mail tab of your Bravenet account.

General Settings

The exact steps to set up your email client differ based on the client. In general you will need the following information. This assumes that you've created a Bravenet email address in the email tab of your account already. Below we have the recommended settings, we highly recommend you use SSL encryption, and the IMAP protocol, when available.

Incoming Mail Settings

Email Protocol: IMAP
IMAP Server: mail.bravehost.com
IMAP Port: 143
Connection Security: TLS/StartTLS
Username: The email address you are checking, e.g. example@somesite.com
Password: The password for this specific email account.
Authentication Type: Password

Outgoing Mail Settings

SMTP server: mail.bravehost.com
SMTP port: 587
Connection Security: TLS/StartTLS
Username: The email address you are sending from, e.g. example@somesite.com
Password: The password for this specific email account.
This outgoing mail server requires authentication (this is an option in some email clients, which must be checked). If no password is set, you will receive a "Relay Access Denied" message

All possible options are listed on the Alternate e-mail configuration settings page, such as using POP3 and non-SSL encryption.

3rd Party E-mail Clients

We've provided step-by-step instructions for a few common clients below. For other e-mail clients, use the general information above, and refer to your e-mail client's documentation for information on how to enter this data.

Notes

Email accounts have a default quota of 100 emails per hour, to prevent email accounts from being abused for unsolicited bulk email (spam), email mailing lists, and other such massive email usage that - if legitimate - should be performed through our Mailing List Service instead. Bravenet personal email accounts are intended only for personal email use. The 100/hour quota resets hourly, so someone could send 70 emails at once, wait an hour, and then send 70 more; but they could not send 70 emails and then immediately send another bulk mail to 70 other individuals, as that would be 140 within an hour. They would have to send less than 30, or wait an hour to send more.

If you are encountering a 'Cannot Verify Server Identity' error, it is likely because you are using mail/pop3/imap/smtp.yourdomain.com rather than just mail.bravehost.com for both your incoming and outgoing mail servers.

@@ Line 5: / Line 5: @@
 ==Webmail==
-You can access your e-mail through our webmail system at https://webmail.bravehost.com.  When prompted, just enter your e-mail address and the password associated with that address.  If you forget your e-mail password, you can reset it in the [[e-mail tab]] of your Bravenet account.
+You can access your e-mail through our webmail system at https://bravenetmail.com.  When prompted, just enter your e-mail address and the password associated with that address.  If you forget your e-mail password, you can reset it in the [[e-mail tab]] of your Bravenet account.
-==3rd Party E-mail Clients==
-You can also use most third-party e-mail clients to send and receive mail.  We've provided step-by-step instructions for a few common clients.  For other e-mail clients, use the general information below, and refer to your e-mail client's documentation for information on how to enter this data.
-*[[Apple Mail]]
-*[[Microsoft Outlook 2013]]
-*[[Outlook Express]]
-*[[Thunderbird]]
-*[[Windows Live Mail]]
-*[[Configuring your iPhone with e-mail]]
-'''By default, as of March 26, 2014, new email accounts require SSL or TLS/STARTTLS to be enabled in your email client.'''  Under the email tab of your Bravenet account, it will say [[File:SSL.jpg]] by the newly created email address. This encrypts your communication with our servers (including the username and password).  Attempting to login to your email account without SSL or TLS/STARTTLS, and non-SSL logins not enabled will result in an <tt>Authentication Failed</tt> message.  Please note this does not affect Webmail.
-If you wish to allow email clients that do not support encryption, you can enable non-SSL logins.  Note that this sends your username and password unencrypted, and could lead to your email credentials being stolen.
-* Login to your Bravenet account
-* Click on the email tab
-* Find your email account, and click [[File:SSL.jpg]]
-After you do so, it will say [[File:SSLnonSSL.jpg]] which indicates that you can login to that email address without using SSL.
 ==General Settings==
-The exact steps to set up your email client differ based on the client. In general you will need the following information. This assumes that you've created a Bravenet email address in the email tab of your account already.
+The exact steps to set up your email client differ based on the client. In general you will need the following information. This assumes that you've created a Bravenet email address in the email tab of your account already. Below we have the recommended settings, we highly recommend you use SSL encryption, and the IMAP protocol, when available.
-===Incoming Mail Servers===
+===<span style="color: red;">Incoming Mail Settings</span>===
-====IMAP====
-Secure Configuration (Recommended):
+* Email Protocol: '''IMAP'''
+* IMAP Server: '''mail.bravehost.com'''
+* IMAP Port: '''143'''
+* Connection Security:  '''TLS/StartTLS'''
+* Username: The email address you are checking, ''e.g. example@somesite.com''
+* Password: The password for this specific email account.
+* Authentication Type: '''Password'''
-* IMAP Server: <tt>mail.bravehost.com</tt>
+===<span style="color: red;">Outgoing Mail Settings</span>===
-* IMAP Port: 143
-* Connection Security: TLS/STARTTLS (secure)
-** If you wish to use email unencrypted (unsecure), you will need to allow non-SSL Logins
-* Username: the email address you are checking
-* Password: the password for this address. You can change this in the email tab of your Bravenet account.
-Alternative Configuration:
+* SMTP server: '''mail.bravehost.com'''
+* SMTP port: '''587'''
+* Connection Security: '''TLS/StartTLS'''
+* Username: The email address you are sending from, ''e.g. example@somesite.com''
+* Password: The password for this specific email account.
+* This outgoing mail server requires authentication (this is an option in some email clients, which must be checked).  If no password is set, you will receive a "Relay Access Denied" message
-* IMAP Server: <tt>mail.bravehost.com</tt>, or you can use <tt>mail.yourdomain.com</tt> where <tt>yourdomain.com</tt> is the domain of your Bravenet email address.
-* IMAP Port: 993
-* Connection Security:  SSL
-* Username: the email address you are checking
-* Password: the password for this address. You can change this in the email tab of your Bravenet account.
-* Authentication Type: Password
+All possible options are listed on the [[Alternate e-mail configuration settings]] page, such as using POP3 and non-SSL encryption.
-====POP3====
+==3rd Party E-mail Clients==
-[[POP3]] is an older method of checking mail.  It should only be used if your e-mail client doesn't support [[IMAP]], since POP3 doesn't support checking mail from multiple locations, and by default it doesn't store messages on the server.
+We've provided step-by-step instructions for a few common clients below.  For other e-mail clients, use the general information above, and refer to your e-mail client's documentation for information on how to enter this data.
-Secure Configuration (Recommended):
+*[[Google Gmail]]
-* POP3 Server: <tt>mail.bravehost.com</tt>
+*[[Apple Mail]]
-* POP3 Port: 110
+*[[Microsoft Outlook 2013]]
-* Connection Security:  TLS/STARTTLS (secure)
+*[[Microsoft Outlook 2016]]
-** If you wish to use email unencrypted (unsecure), you will need to allow non-SSL Logins
+*[[Microsoft Outlook 2019]]
-* Username: the email address you are checking
+*[[Pegasus mail | Pegasus Mail]]
-* Password: the password for this address. You can change this in the email tab of your Bravenet account.
+*[[Thunderbird]]
+*[[Configuring your iPhone with e-mail]]
-Alternative Configuration:
+*[[Android email]]
+*[[Outlook on Android]]
-* POP3 Server: <tt>mail.bravehost.com</tt>, or you can use <tt>mail.yourdomain.com</tt> where <tt>yourdomain.com</tt> is the domain of your Bravenet email address.
-* POP3 Port: 995
-* Connection Security: SSL
-* Username: the email address you are checking
-* Password: the password for this address. You can change this in the email tab of your Bravenet account.
-===Outgoing Mail Servers===
-Outgoing mail uses SMTP. The information you need for that:
-Secure Configuration (Recommended):
-* SMTP server: <tt>mail.bravehost.com</tt>
+==Notes==
-* SMTP port: 587 (You may also be able to use port 25, but this is blocked by most Internet Providers)
-* Connection Security: TLS/STARTTLS (secure),
-** If you wish to use email unencrypted (unsecure), you will need to allow non-SSL Logins
-* Username: the e-mail address you are checking
-* Password: the password for this address. You can change this in the email tab of your Bravenet account.
-* This outgoing mail server requires authentication
-Alternative Configuration:
+Email accounts have a default quota of 100 emails per hour, to prevent email accounts from being abused for unsolicited bulk email (spam), email mailing lists, and other such massive email usage that - if legitimate - should be performed through our Mailing List Service instead. Bravenet personal email accounts are intended only for personal email use. The 100/hour quota resets hourly, so someone could send 70 emails at once, wait an hour, and then send 70 more; but they could not send 70 emails and then immediately send another bulk mail to 70 other individuals, as that would be 140 within an hour. They would have to send less than 30, or wait an hour to send more.
-* SMTP server: <tt>mail.bravehost.com</tt>, or you can use <tt>mail.yourdomain.com</tt> where <tt>yourdomain.com</tt> is the domain of your Bravenet email address.
+'''If you are encountering a 'Cannot Verify Server Identity' error, it is likely because you are using mail/pop3/imap/smtp.yourdomain.com rather than just mail.bravehost.com for both your incoming and outgoing mail servers.'''
-* SMTP port: 465
-* Connection Security: SSL
-* Username: the e-mail address you are checking
-* Password: the password for this address. You can change this in the email tab of your Bravenet account.
-* This outgoing mail server requires authentication
 [[Category:E-Mail]]