Apple Mail

Use this process to configure your native Apple Mail app on an iPhone or iPad.

Overview

Configuring a new Email Account at Bravenet is a three step process.

• Step 1 Create a new Email Account
• Step 2 Configure and Test your Email Client
• Step 3 Review Email Settings (If applicable)

Setup Details

Step 1 Create a new Email Account

If you haven't already done so, create a new Email Account using the following process:

Login onto the Bravenet Console Click on the 'Email' tab Click on the 'New Email Address' button Provide the following information Email Address Domain Password Confirm Password Click the 'Create' button

Step 2 Configure and Test your Apple Mail

Use the following steps to configure the Apple Mail native App.

For the Name, Email, Password, Description and Username fields please substitute the information below with information pertinent to your account. If you already have an account defined you can access the settings from Settings > Mail > Accounts

---

Configuration Steps

2A) Settings > Mail >  Accounts    (Scroll down on the left pane to find Mail)

2B) Add Account > Other >  Other > Add Mail Account

2C) Enter the following information:

Name:	Your Name
Email:	member@example.com
Password:	YourUniqueStrongPassword
Description:	Bravenet Email Description

2D) Next (We suggest you leave it on the IMAP setting)

Incoming Mail Server
Host Name:	mail.bravehost.com
UserName:	member@example.com
Password:	YourUniqueStrongPassword

Outgoing Mail Server
Host Name:	mail.bravehost.com
UserName:	member@example.com
Password:	YourUniqueStrongPassword

2E) Next

On the next screen you should see the Mail slider enabled (green background, and the Notes slider disabled (Gray background).

2F) Click Save

Exit the Account screen by pressing the big round button on the front of the iPhone/iPad or use the virtual method of swiping up from bottom.

2G) Test

Start the 'Mail' app and test the settings by sending and receiving an email to the account.

Configuration Steps With Screenshots 1

Configuration Steps With Screenshots 2 2A) Settings > Mail >  Accounts    (Scroll down on the left pane to find Mail) 2B) Add Account > Other >  Other > Add Mail Account 2C) Enter the following information: Name: Your Name Email: member@example.com Password: YourUniqueStrongPassword Description: Bravenet Email Description 2D) Next (We suggest you leave it on the IMAP setting) Incoming Mail Server Host Name: mail.bravehost.com UserName: member@example.com Password: YourUniqueStrongPassword Outgoing Mail Server Host Name: mail.bravehost.com UserName: member@example.com Password: YourUniqueStrongPassword 2E) Next On the next screen you should see the Mail slider enabled (green background, and the Notes slider disabled (Gray background). 2F) Click Save Exit the Account screen by pressing the big round button on the front of the iPhone/iPad or use the virtual method of swiping up from bottom. 2G) Test Start the 'Mail' app and test the settings by sending and receiving an email to the account.

---

Step 3 Review Email Settings (if applicable)

Bravenet offers the following IMAP email configuration settings.

We recommend using IMAP over POP as IMAP is more modern, has more features and supports today's email clients better. You generally don't need to understand or configure these settings as Apple does a great job of selecting the correct settings for you when running their setup wizard.

IMAP/SMTP Settings

Incoming (IMAP)
	General	Alternative
Email Protocol:	IMAP	IMAP
IMAP Server:	mail.bravehost.com	mail.bravehost.com
IMAP Port:	143	993
Encryption Method:	TLS/StartTLS	SSL
Username:	user@yourDomain.com	user@yourDomain.com
Encryption Method:	Webmail Password	Webmail Password

Outgoing (SMTP)
	General	Alternative
SMTP Server:	mail.bravehost.com	mail.bravehost.com
SMTP Port:	587	465
Encryption Method:	TLS/StartTLS	SSL
Username:	user@yourDomain.com	user@yourDomain.com
Encryption Method:	Webmail Password	Webmail Password

Currently the native Apple Mail app setup wizard for IMAP (iOS 15.6.1 (2022)) uses a combination of our General and Alternative settings as follows:

• For IMAP the app uses SSL on port 993
• For SMTP the app uses SSL on port 587

Troubleshooting Information

Please see Troubleshooting Email for assistance with troubleshooting email issues.

Required Changes to this Wiki Page (Section to be removed prior to release)

Support will address the following in a future release of this wiki:

1. Include Setup Wizard screenshots
2. Update Further information selections

Further Information

Add Additional Email Accounts

Add Additional Email Storage