Difference between revisions of "Live help"


(New page: We offer a live help chat service to our registered members. Please note that our live help is only open on weekdays for limited hours. You can always open a support ticket if you ne...)
 
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==How to Get There==
 
==How to Get There==
# [[Log into your Bravenet account]].
+
# [[Log in to your Bravenet account]].
 
# Select one of the [[websites tab | websites]], [[web tools tab | web tools]], [[domains tab | domains]], [[e-mail tab | e-mail]], [[FTP tab | ftp]], or [[databases tab]].
 
# Select one of the [[websites tab | websites]], [[web tools tab | web tools]], [[domains tab | domains]], [[e-mail tab | e-mail]], [[FTP tab | ftp]], or [[databases tab]].
 
# In the top-right hand corner of the screen, there will be a link to our Live Help, as well as the status of the service.
 
# In the top-right hand corner of the screen, there will be a link to our Live Help, as well as the status of the service.

Revision as of 12:10, 4 June 2008

We offer a live help chat service to our registered members.

Please note that our live help is only open on weekdays for limited hours. You can always open a support ticket if you need to contact contact our support team.

How to Get There

  1. Log in to your Bravenet account.
  2. Select one of the websites, web tools, domains, e-mail, ftp, or databases tab.
  3. In the top-right hand corner of the screen, there will be a link to our Live Help, as well as the status of the service.

See Also

If our live help is not open, you can always open a support ticket if you need to contact contact our support team.