Account manager - Support tab: Difference between revisions

Revision as of 14:42, 19 August 2011

If you have any questions, or are having any problems, this is the place to go!

We have an active community on our member forum, and you can always open a support ticket if you need to contact Bravenet staff. Links to pages covering basic and common help topics are linked to here, and you can access various support areas depending on what you need assistance with or more information about.

Actions

Access our various forums to share ideas, tips, and solutions with other Bravenet members.
Contact our support staff by opening a support ticket.
Enter your ticket number to re-access it, or locate your tickets by e-mail address
Search through our Webmaster Resources
Inquire about specific issues such as Ad Problems, Billing Inquires, Sign Up/Login Issues, Retrieve a Lost Account Password, Contact SitePal Support, and more!
Report Abuse
You can access this wiki from here as well.

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-{{needs work}}
+If you have any questions, or are having any problems, this is the place to go!
-If you have any questions, or are having any problems, this is the place to go!  We have an active community on our member forum, and you can always open a support ticket if you need to contact Bravenet staff.
+We have an active community on our member forum, and you can always open a support ticket if you need to contact Bravenet staff. Links to pages covering basic and common help topics are linked to here, and you can access various support areas depending on what you need assistance with or more information about.
 ==Actions==
-* Access our various [[Bravenet forums | forums]] to share ideas, tips, and solutions with other Bravenet members.
+* Access our various [http://pub11.bravenet.com/forum/static/show.php?usernum=928476868&frmid=0 forums] to share ideas, tips, and solutions with other Bravenet members.
-* Contact our support staff by [[opening a support ticket]].
+* Contact our support staff by [http://www.bravenet.com/help/postquestion.php opening a support ticket].
+* Enter your ticket number to re-access it, or locate your tickets by e-mail address
+* Search through our Webmaster Resources
+* Inquire about specific issues such as [http://www.bravenet.com/global/adproblem.php Ad Problems], [http://www.bravenet.com/help/postquestion.php?action=billingissue Billing Inquires], [http://www.bravenet.com/help/postquestion.php?action=loginsignupissue Sign Up/Login Issues], [http://www.bravenet.com/global/lostpassword.php Retrieve a Lost Account Password], [http://www.sitepal.com/contact_support/ Contact SitePal Support], and more!
+* [http://www.bravenet.com/global/abuse.php Report Abuse]
 * You can access this wiki from here as well.
 [[Category:Getting Started]]
 [[Category:Account Manager]]