Monthly bandwidth: Difference between revisions


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Alternately, you can see your bandwidth usage for each site on the [[websites tab | '''websites''' tab]].
Alternately, you can see your bandwidth usage for each site on the [[websites tab | '''websites''' tab]].


===Discrepancies With Website Statistics==
===Discrepancies With Website Statistics===


Our [[websites statistics]] service, included with Pro accounts, will sometimes report slightly different results for your bandwidth usage than the account tab will.  This is because of a few factors:
Our [[websites statistics]] service, included with Pro accounts, will sometimes report slightly different results for your bandwidth usage than the account tab will.  This is because of a few factors:

Revision as of 16:52, 27 May 2008

There are limits on how much data can be sent and received from your sites. This includes FTP and web traffic related to all the sites on your account.

Bandwidth Limits

All users have a limit on bandwidth usages:

  • Free users - 1.5 GB/month
  • Pro users - 600 GB/month
  • Pro, double resources - 1.2 TB/month
  • Pro, triple resources - 1.8 TB/month

Viewing Your Bandwidth Usage

To check your current bandwidth usage:

  1. Log into your Bravenet account.
  2. Select the account tab.
  3. In the Webhosting.png Web Hosting area of the page, you can see your total bandwidth usage for the month. There's also a breakdown of your bandwith for each of your websites.

Alternately, you can see your bandwidth usage for each site on the websites tab.

Discrepancies With Website Statistics

Our websites statistics service, included with Pro accounts, will sometimes report slightly different results for your bandwidth usage than the account tab will. This is because of a few factors:

  • The websites statistics service does not monitor FTP traffic.
  • HTTP caches can skew the reporting slightly.

We always go by the information in your account tab when calculating bandwidth usages related to your account.

Increasing Your Limits

When upgrading or renewing your account, you can choose to double or triple your resources (monthly bandwidth, disk space, and hosted domains) for the period that you're renewing.

If you want to increase your resources on your existing account, you can still use the renew link on the account tab. This will recalculate your hosting term based off of the value of the time remaining on your current contract and the additional money you will be paying for the renewal term. This total value is then used to calculate a new end to your hosting term, with the appropriate increased limits.

You can also contact our support team through by opening a support ticket, and they can help increase the limits on your account.