Why are my Counter Stats not advancing?: Difference between revisions

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Follow the directions below to make sure your counter is recording 'Hits' and not 'Visits':<br />
Follow the directions below to make sure your counter is recording 'Hits' and not 'Visits':<br />
<br />
<br />
1. Log into your Bravenet account and click on "Counter Stats" in your list of registered services<br />
1. Log into your Bravenet account<br />
2. Click on "Manage Counters"<br />
2. Make sure you are on the Dashboard<br />
3. Click "Settings" beside your counter<br />
3. Click on "Counter & Live Stats" in your list of Web Tools<br />
4. Under "Counter Type", make sure Hit Counter is selected<br />
4. Click on "Manage Counters"<br />
5. Scroll to the bottom of the page and click on the "Save Settings >>" button<br />
5. Click "Counter Settings" beside your counter<br />
6. In "Counter Type", make sure Hit Counter is selected<br />
7. Scroll to the bottom of the page and click on the "Save Counter" button<br />
<br />
<br />
Please make sure that you do not have the counter set to ignore your hits. To reset the 'Ignore my Hits' setting, delete all of your browser cookies, reopen your web browser and try again.<br />
Please make sure that you do not have the counter set to ignore your hits. To reset the 'Ignore my Hits' setting, delete all of your browser cookies, reopen your web browser and try again.<br />
<br />
<br />
For Microsoft Internet Explorer:<br />
For up to date directions on clearing your cookies, we recommend the page below:<br />
1. In the browser menu, click Tools<br />
https://support.google.com/accounts/answer/32050?hl=en<br />
2. Click Internet Options<br />
3. Click the General tab<br />
4. In the Temporary Internet Files section, click Delete Cookies<br />
<br />
For Mozilla Firefox:<br />
1. In the browser menu, click Tools<br />
2. Click Options<br />
3. Click the Privacy icon<br />
4. Click the Clear button next to the Cookies section<br />
<br />
<br />
[[Category:Counter Stats]]
[[Category:Counter Stats]]

Latest revision as of 14:56, 25 November 2015

When your counter will advance depends on what type of counter you are using.

A 'Hit' Counter will increment every time a person visits the site (including page reloads), while a 'Visit' Counter will only increment the first time and every 2 hour interval after that.

Follow the directions below to make sure your counter is recording 'Hits' and not 'Visits':

1. Log into your Bravenet account
2. Make sure you are on the Dashboard
3. Click on "Counter & Live Stats" in your list of Web Tools
4. Click on "Manage Counters"
5. Click "Counter Settings" beside your counter
6. In "Counter Type", make sure Hit Counter is selected
7. Scroll to the bottom of the page and click on the "Save Counter" button

Please make sure that you do not have the counter set to ignore your hits. To reset the 'Ignore my Hits' setting, delete all of your browser cookies, reopen your web browser and try again.

For up to date directions on clearing your cookies, we recommend the page below:
https://support.google.com/accounts/answer/32050?hl=en

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