Difference between revisions of "Why are my Counter Stats not advancing?"


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Follow the directions below to make sure your counter is recording 'Hits' and not 'Visits':<br />
 
Follow the directions below to make sure your counter is recording 'Hits' and not 'Visits':<br />
 
<br />
 
<br />
1. Log into your Bravenet account and click on "Counter Stats" in your list of registered services<br />
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1. Log into your Bravenet account<br />
2. Click on "Manage Counters"<br />
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2. Click on the Web Apps tab<br />
3. Click "Settings" beside your counter<br />
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3. Click on "Counter Stats" in your list of Web Tools<br />
4. Under "Counter Type", make sure Hit Counter is selected<br />
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4. Click on "Manage Counters"<br />
5. Scroll to the bottom of the page and click on the "Save Settings >>" button<br />
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5. Click "Settings" beside your counter<br />
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6. Under "Counter Type", make sure Hit Counter is selected<br />
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7. Scroll to the bottom of the page and click on the "Save Settings >>" button<br />
 
<br />
 
<br />
 
Please make sure that you do not have the counter set to ignore your hits. To reset the 'Ignore my Hits' setting, delete all of your browser cookies, reopen your web browser and try again.<br />
 
Please make sure that you do not have the counter set to ignore your hits. To reset the 'Ignore my Hits' setting, delete all of your browser cookies, reopen your web browser and try again.<br />

Revision as of 11:56, 4 August 2011

When your counter will advance depends on what type of counter you are using.

A 'Hit' Counter will increment every time a person visits the site (including page reloads), while a 'Visit' Counter will only increment the first time and every 2 hour interval after that.

Follow the directions below to make sure your counter is recording 'Hits' and not 'Visits':

1. Log into your Bravenet account
2. Click on the Web Apps tab
3. Click on "Counter Stats" in your list of Web Tools
4. Click on "Manage Counters"
5. Click "Settings" beside your counter
6. Under "Counter Type", make sure Hit Counter is selected
7. Scroll to the bottom of the page and click on the "Save Settings >>" button

Please make sure that you do not have the counter set to ignore your hits. To reset the 'Ignore my Hits' setting, delete all of your browser cookies, reopen your web browser and try again.

For Microsoft Internet Explorer:
1. In the browser menu, click Tools
2. Click Internet Options
3. Click the General tab
4. In the Temporary Internet Files section, click Delete Cookies

For Mozilla Firefox:
1. In the browser menu, click Tools
2. Click Options
3. Click the Privacy icon
4. Click the Clear button next to the Cookies section