Using your Bravenet e-mail account: Difference between revisions


 
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==Webmail==
==Webmail==


You can access your e-mail through our webmail system at https://webmail.bravehost.com.  When prompted, just enter your e-mail address and the password associated with that address.  If you forget your e-mail password, you can reset it in the [[e-mail tab]] of your Bravenet account.
You can access your e-mail through our webmail system at https://bravenetmail.com.  When prompted, just enter your e-mail address and the password associated with that address.  If you forget your e-mail password, you can reset it in the [[e-mail tab]] of your Bravenet account.


==General Settings==
==General Settings==


The exact steps to set up your email client differ based on the client. In general you will need the following information. This assumes that you've created a Bravenet email address in the email tab of your account already. Below we have the recommended settings, we highly recommend you use SSL encryption, and the IMAP protocol, when available.
The exact steps to set up your email client differ based on the client. In general you will need the following information. This assumes that you've created a Bravenet email address in the email tab of your account already. Below we have the recommended settings, we highly recommend you use SSL encryption, and the IMAP protocol, when available.
All possible options are listed on the [[Alternate e-mail configuration settings]] page, such as using [[POP3]] and non-SSL encryption.


===<span style="color: red;">Incoming Mail Settings</span>===
===<span style="color: red;">Incoming Mail Settings</span>===
You can use either the IMAP or [[POP3]] protocol, but we heavily recommend the use of IMAP in '''''all''''' situations, for maximum compatibility and efficiency of your email service.


* Email Protocol: '''IMAP'''
* Email Protocol: '''IMAP'''
* IMAP Server: '''mail.bravehost.com'''
* IMAP Server: '''mail.bravehost.com'''
* IMAP Port: '''993'''
* IMAP Port: '''143'''
* Connection Security:  '''SSL'''
* Connection Security:  '''TLS/StartTLS'''
* Username: The email address you are checking, ''e.g. example@somesite.com''
* Username: The email address you are checking, ''e.g. example@somesite.com''
* Password: The password for this specific email account.  
* Password: The password for this specific email account.  
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===<span style="color: red;">Outgoing Mail Settings</span>===
===<span style="color: red;">Outgoing Mail Settings</span>===
Outgoing mail uses SMTP, in every situation. The information you need for that:


* SMTP server: '''mail.bravehost.com'''
* SMTP server: '''mail.bravehost.com'''
* SMTP port: '''465'''
* SMTP port: '''587'''
* Connection Security: '''SSL'''
* Connection Security: '''TLS/StartTLS'''
* Username: The email address you are checking, ''e.g. example@somesite.com''
* Username: The email address you are sending from, ''e.g. example@somesite.com''
* Password: The password for this specific email account.
* Password: The password for this specific email account.
* This outgoing mail server requires authentication (this is an option in some email clients, which must be checked).
* This outgoing mail server requires authentication (this is an option in some email clients, which must be checked).  If no password is set, you will receive a "Relay Access Denied" message
 
 
All possible options are listed on the [[Alternate e-mail configuration settings]] page, such as using POP3 and non-SSL encryption.


==3rd Party E-mail Clients==
==3rd Party E-mail Clients==


You can also use most third-party e-mail clients to send and receive mail.  We've provided step-by-step instructions for a few common clients.  For other e-mail clients, use the general information below, and refer to your e-mail client's documentation for information on how to enter this data.
We've provided step-by-step instructions for a few common clients below.  For other e-mail clients, use the general information above, and refer to your e-mail client's documentation for information on how to enter this data.


*[[Google Gmail]]
*[[Google Gmail]]
*[[Apple Mail]]
*[[Apple Mail]]
*[[Microsoft Outlook 2007]]
*[[Microsoft Outlook 2013]]
*[[Microsoft Outlook 2013]]
*[[Outlook Express]]
*[[Microsoft Outlook 2016]]
*[[Microsoft Outlook 2019]]
*[[Pegasus mail | Pegasus Mail]]
*[[Pegasus mail | Pegasus Mail]]
*[[Thunderbird]]
*[[Thunderbird]]
*[[Windows Live Mail]]
*[[Configuring your iPhone with e-mail]]
*[[Configuring your iPhone with e-mail]]
*[[Android email]]
*[[Android email]]
*[[Outlook on Android]]


==Instructional Videos==
==Notes==


You can find some instructional videos on how to setup your Bravenet email account with a few email clients here:
Email accounts have a default quota of 100 emails per hour, to prevent email accounts from being abused for unsolicited bulk email (spam), email mailing lists, and other such massive email usage that - if legitimate - should be performed through our Mailing List Service instead. Bravenet personal email accounts are intended only for personal email use. The 100/hour quota resets hourly, so someone could send 70 emails at once, wait an hour, and then send 70 more; but they could not send 70 emails and then immediately send another bulk mail to 70 other individuals, as that would be 140 within an hour. They would have to send less than 30, or wait an hour to send more.


'''Setting up Bravenet Email on:'''
'''If you are encountering a 'Cannot Verify Server Identity' error, it is likely because you are using mail/pop3/imap/smtp.yourdomain.com rather than just mail.bravehost.com for both your incoming and outgoing mail servers.'''
*[https://www.youtube.com/watch?v=2cXE8a08o44 Outlook 2007]
*[https://www.youtube.com/watch?v=IJt0U8gi5u4 Mozilla Thunderbird]


[[Category:E-Mail]]
[[Category:E-Mail]]

Latest revision as of 12:58, 9 November 2020

E-mail is short for electronic mail and is a method of transferring data or information via electronic communication systems through sending and receiving.

Once you have finished Creating a new e-mail account, you can check it in a variety of ways:

Webmail

You can access your e-mail through our webmail system at https://bravenetmail.com. When prompted, just enter your e-mail address and the password associated with that address. If you forget your e-mail password, you can reset it in the e-mail tab of your Bravenet account.

General Settings

The exact steps to set up your email client differ based on the client. In general you will need the following information. This assumes that you've created a Bravenet email address in the email tab of your account already. Below we have the recommended settings, we highly recommend you use SSL encryption, and the IMAP protocol, when available.

Incoming Mail Settings

  • Email Protocol: IMAP
  • IMAP Server: mail.bravehost.com
  • IMAP Port: 143
  • Connection Security: TLS/StartTLS
  • Username: The email address you are checking, e.g. example@somesite.com
  • Password: The password for this specific email account.
  • Authentication Type: Password

Outgoing Mail Settings

  • SMTP server: mail.bravehost.com
  • SMTP port: 587
  • Connection Security: TLS/StartTLS
  • Username: The email address you are sending from, e.g. example@somesite.com
  • Password: The password for this specific email account.
  • This outgoing mail server requires authentication (this is an option in some email clients, which must be checked). If no password is set, you will receive a "Relay Access Denied" message


All possible options are listed on the Alternate e-mail configuration settings page, such as using POP3 and non-SSL encryption.

3rd Party E-mail Clients

We've provided step-by-step instructions for a few common clients below. For other e-mail clients, use the general information above, and refer to your e-mail client's documentation for information on how to enter this data.

Notes

Email accounts have a default quota of 100 emails per hour, to prevent email accounts from being abused for unsolicited bulk email (spam), email mailing lists, and other such massive email usage that - if legitimate - should be performed through our Mailing List Service instead. Bravenet personal email accounts are intended only for personal email use. The 100/hour quota resets hourly, so someone could send 70 emails at once, wait an hour, and then send 70 more; but they could not send 70 emails and then immediately send another bulk mail to 70 other individuals, as that would be 140 within an hour. They would have to send less than 30, or wait an hour to send more.

If you are encountering a 'Cannot Verify Server Identity' error, it is likely because you are using mail/pop3/imap/smtp.yourdomain.com rather than just mail.bravehost.com for both your incoming and outgoing mail servers.