Difference between revisions of "Someone made an offensive posting in my GuestMap. What can I do?"


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1. Log into your Bravenet account<br />
 
1. Log into your Bravenet account<br />
2. Click on the Web Apps tab<br />
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2. Make sure you are on the Dashboard<br />
 
3. Click on "GuestMap" in your list of Web Tools<br />
 
3. Click on "GuestMap" in your list of Web Tools<br />
 
4. Click on "Edit Messages"<br />
 
4. Click on "Edit Messages"<br />
 
5. Copy the IP address next to the posting <br />
 
5. Copy the IP address next to the posting <br />
 
6. Select the checkbox next to the posting, and click the "Delete Selected" button to remove the posting <br />
 
6. Select the checkbox next to the posting, and click the "Delete Selected" button to remove the posting <br />
7. Click on the Back to Manager button to return to your GuestMap Manager<br />
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7. Click on the "Back to Manager" button to return to your GuestMap Manager<br />
 
8. In the Utilities area, click "IP Banning" <br />
 
8. In the Utilities area, click "IP Banning" <br />
9. In the Ban an IP Address section, paste the IP and click the "Add IP" button<br />
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9. In the "Banned IP Addresses" section, paste the IP and click the "Go" button<br />
 
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If you are worried about young visitors viewing nasty messages, consider turning on the Post Approval feature in your General Settings area. This would give you a chance to review messages before they appear on your GuestMap.<br />
 
If you are worried about young visitors viewing nasty messages, consider turning on the Post Approval feature in your General Settings area. This would give you a chance to review messages before they appear on your GuestMap.<br />
 
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[[Category:GuestMap]]
 
[[Category:GuestMap]]

Latest revision as of 14:51, 4 June 2014

Follow these instructions to delete the message and ban the offending IP:

1. Log into your Bravenet account
2. Make sure you are on the Dashboard
3. Click on "GuestMap" in your list of Web Tools
4. Click on "Edit Messages"
5. Copy the IP address next to the posting
6. Select the checkbox next to the posting, and click the "Delete Selected" button to remove the posting
7. Click on the "Back to Manager" button to return to your GuestMap Manager
8. In the Utilities area, click "IP Banning"
9. In the "Banned IP Addresses" section, paste the IP and click the "Go" button

If you are worried about young visitors viewing nasty messages, consider turning on the Post Approval feature in your General Settings area. This would give you a chance to review messages before they appear on your GuestMap.