Difference between revisions of "Someone has posted an offensive message in my Guestbook. What can I do about this?"


Line 1: Line 1:
 
Please follow the steps below to ban the person from accessing your Bravenet services:<br />
 
Please follow the steps below to ban the person from accessing your Bravenet services:<br />
 
<br />
 
<br />
1. Log into your Bravenet account and click on "Guestbook"<br />
+
1. Log into your Bravenet account<br />
2. Click on "Manage Posts"<br />
+
2. Click on the Web Apps tab<br />
3. You will see the IP address next to each posting. Copy the IP address from here.<br />
+
3. Click on "Guestbook" in your list of Web Tools<br />
4. Close the Manage Posts window<br />
+
4. Click on "Manage Posts"<br />
5. Click on "Utilities"<br />
+
5. You will see the IP address next to each posting. Copy the IP address from here.<br />
6. Beneath 'Ban an IP address', paste in the IP and click the "Ban IP" button<br />
+
6. Close the Manage Posts window<br />
 +
7. Click on "Utilities"<br />
 +
8. Beneath 'Ban an IP address', paste in the IP and click the "Ban IP" button<br />
 
<br />
 
<br />
 
You can delete the message in the Manage Posts area of your Guestbook.<br />
 
You can delete the message in the Manage Posts area of your Guestbook.<br />

Revision as of 11:50, 4 August 2011

Please follow the steps below to ban the person from accessing your Bravenet services:

1. Log into your Bravenet account
2. Click on the Web Apps tab
3. Click on "Guestbook" in your list of Web Tools
4. Click on "Manage Posts"
5. You will see the IP address next to each posting. Copy the IP address from here.
6. Close the Manage Posts window
7. Click on "Utilities"
8. Beneath 'Ban an IP address', paste in the IP and click the "Ban IP" button

You can delete the message in the Manage Posts area of your Guestbook.

If you're worried about your visitors viewing nasty messages, consider turning on the "Post Approval" option in your Security Settings. This will give you a chance to approve all postings before they are public.