People are telling me they're returning to my site, but they aren't being counted as a returning visitor in my counter statistics. Why?

Revision as of 12:18, 1 December 2009 by Nick (talk | contribs)
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The counter uses both browser cookies and IP address data to remember people. If the cookie gets deleted or their IP changes, they won't be counted as a returning visitor.

Also please note that returning visits are only recorded if 12 or more hours pass before they come back.