Difference between revisions of "My visitors are unable to post to my GuestMap. What could be wrong?"


(Created page with '-They may be attempting to post without filling out the required boxes in the posting form. If the posting fails they should receive a red error message "Error: Missing or inval…')
 
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-They may be attempting to post without filling out the required boxes in the posting form.  If the posting fails they should receive a red error message "Error: Missing or invalid required information." in the bar at the bottom of the map.  They should retry the post, filling in at least the name and comments boxes.
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-They may be attempting to post without filling out the required boxes in the posting form.  If the posting fails they should receive a red error message "Error: Missing or invalid required information." in the bar at the bottom of the map.  They should retry the post, filling in at least the name and comments boxes.<br />
 
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-Your total number of postings may have been reached.  Check the graph on your Account Overview page to see how many posts you have used.
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-Your total number of postings may have been reached.  Check the graph on your Account Overview page to see how many posts you have used.<br />
 
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-You may have made the GuestMap "Read Only".  Go to your GuestMap General Settings page and click on the button beside No in the Read Only section to allow your visitors to post again. Scroll to the bottom of the page and click the "Save Changes" button.
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-You may have made the GuestMap "Read Only".  Go to your GuestMap General Settings page and click on the button beside No in the Read Only section to allow your visitors to post again. Scroll to the bottom of the page and click the "Save Changes" button.<br />
 
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-They could be using an outdated browser version. The GuestMap service requires a newer browser of the 6.x series (IE or NS), or better. The Map may not function properly in older browsers.
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-They could be using an outdated browser version. The GuestMap service requires a newer browser of the 6.x series (IE or NS), or better. The Map may not function properly in older browsers.<br />
 
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[[Category:GuestMap]]
 
[[Category:GuestMap]]

Revision as of 12:19, 1 December 2009

-They may be attempting to post without filling out the required boxes in the posting form. If the posting fails they should receive a red error message "Error: Missing or invalid required information." in the bar at the bottom of the map. They should retry the post, filling in at least the name and comments boxes.

-Your total number of postings may have been reached. Check the graph on your Account Overview page to see how many posts you have used.

-You may have made the GuestMap "Read Only". Go to your GuestMap General Settings page and click on the button beside No in the Read Only section to allow your visitors to post again. Scroll to the bottom of the page and click the "Save Changes" button.

-They could be using an outdated browser version. The GuestMap service requires a newer browser of the 6.x series (IE or NS), or better. The Map may not function properly in older browsers.