Difference between revisions of "Live help"


(New page: We offer a live help chat service to our registered members. Please note that our live help is only open on weekdays for limited hours. You can always open a support ticket if you ne...)
 
 
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We offer a live help chat service to our registered members.
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We offer a live help chat service to our members with [[Upgrading a hosting package |paid services]].
  
Please note that our live help is only open on weekdays for limited hours.  You can always [[open a support ticket]] if you need to contact contact our support team.
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''Please note that our live help is only open on weekdays for limited hours.  You can always [[open a support ticket]] if you need to contact contact our support team.''
  
 
==How to Get There==
 
==How to Get There==
# [[Log into your Bravenet account]].
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# [[Log in to your Bravenet account]].
# Select one of the [[websites tab | websites]], [[web tools tab | web tools]], [[domains tab | domains]], [[e-mail tab | e-mail]], [[FTP tab | ftp]], or [[databases tab]].
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# Select one of the [[FTP Hosting]], [[:Category:Domains | domains]], or [[:Category:E-Mail | e-mail]] tabs.
# In the top-right hand corner of the screen, there will be a link to our Live Help, as well as the status of the service.
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# In the top-right hand corner of the screen, there will be a link to our Live Help, as well as the status of the service. When online, it will appear as follows:
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:[[Image:Livehelp.PNG]]
  
 
==See Also==
 
==See Also==

Latest revision as of 13:37, 9 June 2011

We offer a live help chat service to our members with paid services.

Please note that our live help is only open on weekdays for limited hours. You can always open a support ticket if you need to contact contact our support team.

How to Get There

  1. Log in to your Bravenet account.
  2. Select one of the FTP Hosting, domains, or e-mail tabs.
  3. In the top-right hand corner of the screen, there will be a link to our Live Help, as well as the status of the service. When online, it will appear as follows:
Livehelp.PNG

See Also

If our live help is not open, you can always open a support ticket if you need to contact contact our support team.