Difference between revisions of "I've been getting spam emails from the forms service, how can I stop this?"


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1. Log into your Bravenet account<br />
 
1. Log into your Bravenet account<br />
2. Click on the Web Apps tab<br />
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2. Make sure you are on the Dashboard<br />
 
3. Click on "Email Forms" in your list of Web Tools<br />
 
3. Click on "Email Forms" in your list of Web Tools<br />
 
4. Click on "IP banning"<br />
 
4. Click on "IP banning"<br />
5. In the "Ban an IP address" area, enter their IP address and click Add IP<br />
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5. In the "Banned IP address" area, enter their IP address and click on Go<br />
 
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You can also enable the Image Verification option to reduce spam, but please note if you have the Professional Email Forms, this would also enable the verification page as well.<br />
 
You can also enable the Image Verification option to reduce spam, but please note if you have the Professional Email Forms, this would also enable the verification page as well.<br />
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<br />
 
<br />
 
1. Log into your Bravenet account<br />
 
1. Log into your Bravenet account<br />
2. Click on the Web Apps tab<br />
+
2. Make sure you are on the Dashboard<br />
 
3. Click on "Email Forms" in your list of Web Tools<br />
 
3. Click on "Email Forms" in your list of Web Tools<br />
 
4. Click General Settings<br />
 
4. Click General Settings<br />
5. In the Image Verification area, select 'Yes, use images to verify that users are actually making posts'<br />
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5. In the Image Verification area, select "Yes, use images to verify that users are actually making posts"<br />
6. Click on "Save Changes" at the bottom of the page<br />
+
6. Click on the "Save" button<br />
 
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[[Category:Email Forms]]
 
[[Category:Email Forms]]

Revision as of 17:13, 29 May 2014

The IP address the email was submitted from should be included in the email as well. To ban this IP address, you can do the following:

1. Log into your Bravenet account
2. Make sure you are on the Dashboard
3. Click on "Email Forms" in your list of Web Tools
4. Click on "IP banning"
5. In the "Banned IP address" area, enter their IP address and click on Go

You can also enable the Image Verification option to reduce spam, but please note if you have the Professional Email Forms, this would also enable the verification page as well.

To enable Image Verification, you can follow these steps:

1. Log into your Bravenet account
2. Make sure you are on the Dashboard
3. Click on "Email Forms" in your list of Web Tools
4. Click General Settings
5. In the Image Verification area, select "Yes, use images to verify that users are actually making posts"
6. Click on the "Save" button