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| Here you will find Frequently Asked Questions regarding the Bravenet Guestbook.
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| [[Category:Webtools]]
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| 1. What is the Guestbook service?<br>
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| The Guestbook service allows your visitors to post public or private messages onto your site.
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| You can also customize your own questions to ask visitors.
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| 2. How does the Guestbook service work?<br>
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| You must place the copy/paste code from this service onto a webpage, and then save and publish or upload the revised file to your web server.
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| The copy/paste code will embed the Guestbook into your webpage. If you would prefer to link directly to a separate Guestbook page, we provide codes for that also.
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| If using the separate page, your visitor can return to your website by clicking on the 'Home' button. The Home URL can be changed in your General Settings.
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| 3. How do I customize the colors and fonts used in my Guestbook service?<br>
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| a. Log into your Bravenet account and click on "Guestbook" in the list of registered services<br>
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| b. Click any of the orange edit buttons to make changes to that area.<br>
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| c. In the box that opens, click on the colored square to customize the colors. Click 'Open Font Picker' to choose your text style.<br>
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| d. Click on the "Save" button when done<br>
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| 4. What added features will I receive if I upgrade to Guestbook Professional?<br>
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| The Professional Guestbook service provides the following features:<br>
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| -All advertising is removed<br>
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| -Post limit increases from 1,500 to 22,000<br>
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| -You'll have an added option to archive/back up your Guestbook entries<br>
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| -You may disable the Profanity Filter (default is on)<br>
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| -The character limit of the entries is increased from 5,000 to 10,000<br>
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| 5. How do I change the width of my Guestbook service?<br>
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| a. Log into your Bravenet account and click on "Guestbook" in the list of registered services<br>
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| b. Click on "Edit Page"<br>
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| c. Click on the "Size" tab<br>
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| d. In the "Guestbook Width" section, type in how wide you'd like your Guestbook to be<br>
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| e. Click on the "Save" button<br>
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| 6. How do I select or change the number of entries per page on my Guestbook?<br>
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| a. Log into your Bravenet account and click on "Guestbook" in the list of registered services<br>
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| b. Click on "Edit Page"<br>
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| c. Click on the "Size" tab<br>
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| d. In the "Entries Per Page" section, choose the number of entries you would like to show per page<br>
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| e. Click on the "Save" button<br>
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| 7. How do I set or change the Home Page URL for my Guestbook page?<br>
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| a. Log into your Bravenet account and click on "Guestbook" in the list of registered services<br>
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| b. Click on "General Settings"<br>
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| c. In the "Home Page URL" section, enter the URL that you wish your visitors to go to when they return to your website<br>
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| d. Click on the "Save" button<br>
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| 8. How do I allow or prevent HTML in my Guestbook's entries?<br>
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| a. Log into your Bravenet account and click on "Guestbook" in the list of registered services<br>
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| b. Click on "General Settings"<br>
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| c. Click the "Security" tab<br>
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| d. Beneath "Allow HTML in Guestbook Entries?", select 'Yes' to enable HTML in your Guestbook entries, or 'No' to disable HTML<br>
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| e. Click on the "Save" button<br>
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| Allowing HTML code in your Guestbook postings means that visitors who know HTML may post more than just text. Entries may include an active link to a website or file, a photo, or a script.<br>
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| The downside is that there is the possibility that these entries may cause an executable file to run or may contain inappropriate images.<br>
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| You should monitor your Guestbook for such entries and delete them, or do not allow HTML to be used to avoid these problems.<br>
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| If younger people will be viewing the Guestbook, you might want to consider enabling Post Approval. This will give you a chance to review all entries before they appear.<br>
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| 9. How do I allow or prevent multiple posts per user for my Guestbook?<br>
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| a. Log into your Bravenet account and click on "Guestbook" in the list of registered services
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| b. Click on "General Settings"<br>
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| c. Click on the "Security" tab<br>
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| d. Beneath "Enable Post Flood Protection?", select 'Yes' to stop multiple posts per user, or select 'No' to allow people to post as many times as they like<br>
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| e. Click on the "Save" button<br>
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| 10. How do I allow or prevent the use of Smilies in my Guestbook?<br>
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| a. Log into your Bravenet account and click on "Guestbook" in the list of registered services<br>
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| b. Click on "General Settings"<br>
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| c. Click on the "Security" tab<br>
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| d. Beneath "Allow Smilies in your Guestbook?", select 'Yes' to allow visitors to use smilies, or select No to prevent smilies<br>
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| e. Click on the "Save" button<br>
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| 11. How do I customize the background of my Guestbook?<br>
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| a. Log into your Bravenet account and click on "Guestbook" in the list of registered services<br>
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| b. Click on the "Edit Page" button at the top of your Guestbook editor<br>
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| c. Click on the colored squares, and choose the colors you'd like. The Post Background colors will alternate<br>
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| d. To use a tiled background image, click on the "Image Picker" link below Background Image. In the window that opens, you can select the picture from your account.<br>
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| e. Click on the "Save" button<br>
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| 12. Some words in my Guestbook are appearing as ******. Why?<br>
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| This is our profanity filter. You can upgrade to the Professional version pf the Guestbook to have the option to allow profanity.<br>
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| 13. How can I customize the alignment of my remote Guestbook page?<br>
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| a. Log into your Bravenet account and click on "Guestbook" in the list of registered services<br>
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| b. Click on "General Settings"<br>
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| c. In the "Service Alignment" section, choose left, center or right alignment<br>
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| d. Click on the "Save" button<br>
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| Please note, this option is only needed if you're using the remote Guestbook. Embedded Guestbooks will need to be aligned manually in your HTML code.<br>
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| 14. How do I change the subtitle of my Guestbook?<br>
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| a. Log into your Bravenet account and click on "Guestbook" in the list of registered services<br>
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| b. Click on the "Edit Title" button<br>
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| c. Click on the "Subtitle" tab<br>
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| d. Customize your font and color options, and enter your description below<br>
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| e. Click on the "Save" button<br>
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| Please note: This will also update the font settings for your questions on the "Post" page.<br>
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| 15. How do I change the title area of my Guestbook?<br>
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| a. Log into your Bravenet account and click on "Guestbook" in the list of registered services<br>
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| b. Click on the "Edit Title" button<br>
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| c. Beneath "Title Image" enter the URL of the image you'd like to use. If you don't want one, you can leave the area blank.<br>
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| d. Beneath "Guestbook Title", enter or edit your title text<br>
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| e. Choose your font and color options below<br>
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| f. Click on the "Save" button<br>
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| 16. How do I edit the thank you email sent to my Guestbook visitors after they make a post?<br>
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| 1. Log into your Bravenet account and click on "Guestbook" in the list of registered services<br>
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| 2. Click on "General Settings"<br>
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| 3. Click on the "Email" tab<br>
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| 4. Enter your email message and subject into the boxes provided<br>
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| 5. Click on the "Save" button<br>
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| 17. How do I start or stop receiving email notifications when someone signs my Guestbook?<br>
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| a. Log into your Bravenet account and click on "Guestbook" in the list of registered services<br>
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| b. Click on "General Settings"<br>
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| c. Click on the "Email" tab<br>
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| d. Beneath "Receive an Email Notifying you of New Posts?", select 'Yes' to enable the emails, or select 'No' if you don't want to be notified<br>
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| e. Click on the "Save" button<br>
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| 18. Can I change the questions in my Guestbook?<br>
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| Yes, you can. Follow these steps to manage your Guestbook questions:<br>
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| a. Log into your Bravenet account and click on "Guestbook" in the list of registered services<br>
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| b. Click on the "Edit Post Styles" button<br>
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| (please note that there needs to be at least one post in your Guestbook for the "Edit Post Styles" button to appear)<br>
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| c. Click on the "Questions" tab<br>
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| You can edit your questions from here.<br>
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| To add a new question click "show disabled". Click on the gray circle to enable one of the questions, and customize it to your liking.<br>
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| To delete a question, remove the text you added, or disable it by clicking on the green 'Enabled' button.<br>
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| When done making your changes, click on the "Save" button.<br>
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| 19. How do I edit or delete messages in my Guestbook?<br>
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| a. Log into your Bravenet account and click on "Guestbook" in the list of registered services<br>
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| b. Click on "Manage Posts"<br>
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| To edit a message, first click on the pencil and paper icon beside the message. Make your changes, and then click the "Save Changes" button below.<br>
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| To delete a message, click on the red X next to it. To delete several, use the checkboxes on the right and then click "Delete Selected".<br>
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| 20. How do I add music to my Guestbook?<br>
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| a. Log into your Bravenet account and click on "Guestbook"<br>
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| b. Click on "General Settings"<br>
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| c. Beneath "Embed a Background Sound URL" section, enter the URL of the sound file which you want to play when your Guestbook is opened. You can use MIDI, AU, WAV or MP3.<br>
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| d. Click on the "Save" button<br>
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| Please note: Remote linking is not allowed with many free webspace providers. Do not enter the URL of a sound file on a free non-Bravenet web hosting server; Upload the file to your Bravenet webspace.<br>
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