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How can I stop visitors from posting spam to my FAQ service?


We recommend using the Image Verification to stop automated spam. To enable the Image Verification you can do the following:

1. Log into your Bravenet account
2. Click on the Web Tools tab
3. Click on "FAQ Service" in your list of Web Tools
4. Click on "General Settings"
5. Under Image Verification, select "Yes, use images to verify that posts are being made by real people"
6. Click on the "Save Settings" button

If a person is making bothersome entries, you can ban them from your Bravenet services using their IP address.

1. Log into your Bravenet account
2. Click on the Web Tools tab
3. Click on "FAQ Service" in your list of Web Tools
4. Click on "Review Pending"
5. Mouse over the globe under "Submitted By" and copy the IP address
6. Click on the "Back to Manager" button to return to your FAQ Manager page
7. In the Utilities area, click on "IP Banning"
8. Enter the IP in the "Add a Banned IP" section, and click on "Go"